Read before Burning – Ten Tidbits to Turnarounds

by Rolf Gutknecht, Agent of Change (c) 2012

I’m not sure about you, but in the deluge of emails that comes my way each and every day, it’s real easy start deleting them without even thinking about whether there’s content that might make my life and that of my clients easier and better. So, I stopped doing that about 6 months ago and now take the time to open each one and at the very least scan for interesting info. Maybe I’ll see something about trends, or research data, facts, or a tidbit about helpful hints. Without doing so, I’d miss out on stuff I should know about and, respectfully said, that’s probably the case with you as well.

Well, with your indulgence, I wanted to share with you 10 pieces of information that you may not be aware of which in turn will help you grow your business by seizing on untapped revenue-producing opportunities. So, here goes:

  • Recent stats released by Google show that 1 in 7 searches originate on a mobile device and of those, 1 in 3 are looking for a local business.  A report from IDC last spring forecasts that search traffic from mobile will surpass desktop and laptop based search in the next 2½ years.  With search and traffic trending toward mobile, what are you doing to ensure your online properties are constructed to support and look good on mobile devices? Opportunities could be lost otherwise.
  • Are you having trouble finding content for your blog and newsletters? Luckily, there is a host of free tools that can make finding content for your blog or email newsletter easier, regardless of the topic. But before you start using these tools, you’ll need a list of keywords related to your hot topics. The five free content sources that can inspire ideas for your email newsletters, blog posts, articles and other marketing materials are: 1) Google Alerts 2) Scoop.it 3) Alltop 4) Digg and 5) Delicious.
  •  Strategy = social media success. Research shows that organizations achieving the most success with social media are ones who select channels LAST. Instead, they formulate and follow a strategic plan, complete with objectives, target audiences, success metrics and more. Being everywhere is not the goal. Being effective at what you do is.
  • YouTube delivers more than entertainment. A well-executed YouTube strategy can actually drive business to your company and boost search engine optimization (SEO) efforts. As the world’s second largest search engine, YouTube is a smart option for extending your reach through a branded channel or sponsored advertisements (the ones that precede videos).
  • Email is the dominant digital communication channel of our day. According to ExactTarget’s 2012 Channel Preference Survey, email today is the channel they prefer for permission-based marketing messages. In fact, an overwhelming 77% of all consumers surveyed prefer to receive promotional messages from companies via email compared to 5% who prefer text messages and 4% who prefer Facebook. Today, if you want to drive retention and repeat usage, there isn’t a better way to do it than email.
  • Although affluent Americans are spending more time online and adopting mobile devices at an exponentially increasing rate, traditional media channels still have great reach among these estimated 59 million US adults with $100,000 in annual household income, according to an Ipsos MediaCT survey released in September 2012. And when it comes to ad receptiveness, the largest proportion of affluents surveyed said they were most receptive to ads on TV, followed by magazines and newspapers.
  • According to  eMarketer, tablet penetration will reach 29.1 percent of Internet users by the end of 2012. And according to another research study, tablets’ share of website traffic is on track to exceed the traffic of smartphones by early next year. Importantly for marketers, tablet consumers over-index among affluents: 60% of tablet users live in households with annual incomes of $75,000 or more.
  • The rise of mobile shopping has been a bit of a double-edged sword for some marketers, especially retailers. With shoppers able to comparison-shop on their smartphones while standing in the aisles, there’s been a troubling rise in “showrooming,” the consumer practice of checking out products in store, then buying the cheapest one online. The two biggest challenges brick-and-mortar retailers face are getting traffic and then converting the traffic into a sale. Customer loyalty programs and manufacturer supported/paid-for in-store merchandising are on the rise. Due to the competitive environment, retailers are likely to lean harder on manufacturers.
  • Baby Boomers make up approximately 40% of consumer demand and companies who see this audience as a big source of revenue are still relying on — and growing media budgets for — “old school” channels like newspapers, television and outdoor.  Online usage with the group is growing but “old” is still king.
  • Based on the results of Exhibit Surveys, Inc. Annual Trade Show Trends report,  81% of trade show attendees in 2011 had the power to make a purchasing decision or influence the purchasing decision and 35% of attendees reported that their intent to buy was more favorable after visiting an impactful company’s exhibit.  This means that for businesses that exhibit, the value of attending trade shows lies not only in meeting decision makers or influencers in the buying process but also in building brand loyalty and brand awareness.

As I said, it’s easy to delete a bunch of good information that comes your way because of time constraints, being short staffed or being overwhelmed with email after email.  But this is all good information that I received and looked over before I hit the delete key.  If you’ve read this far, you’ve made the same thoughtful decision as well.


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